If you're going to be out of the office for some hours or days, you can tell Holly and she will not offer those slots to the patients:
- Go to your Calendar
- Create an appointment with the duration of the hours/days you're not available.
- If you use more than one calendar, be sure to create an appointment for each one.
- Write the word BLOCK in the appointment title.
- And that's it!
When Holly reads the word BLOCK in an appointment title, she understands that you're not available. The best part is that no matter what your overlapping appointments settings are in your Preferences, you just need to create one appointment with this key word.